Like all businesses, COVID-19 has affected the payment processing industry. The CDC has recommended to business owners of various industries to minimize handling cash, credit cards, and mobile devices, where possible. These recommendations push society further toward a cashless society as details about COVID-19 and how it’s transmitted and what kind of half-life the virus has remained unclear.
Derek Belfield is a best-selling author and the Chief Customer Success Officer at RallyPay, a payment processing company on behalf of political campaigns, non-profits, and crowdfunding efforts. RallyPay’s unique omni-channel approach increases conversion up to 300%, a 15-20% increase in telemarketing prepay, and a 15% upsell rate. Previously, Derek was a Staff Sergeant in the Marine Corps. He graduated with honors from American Military University with a degree in Intelligence Studies. He’s currently pursuing his Master of Business Administration degree from the University of North Carolina at Pembroke.