We are excited to announce the latest updates and improvements to the RallyPay platform. This release introduces changes to the email address used for communication and adds a helpful footer to our emails.
Key Features and Enhancements
Sender Email Address Change:
We have updated the sender’s email address from team@rallypay.com to do-not-reply@rallypay.com. In the future, emails for various scenarios that were previously received from team@rallypay.com will now be sent from do-not-reply@rallypay.com. This change aims to enhance clarity and ensure a consistent email communication experience.
Footer with Contextual Help:
We have added a contextual help footer to the emails sent from the do-not-reply@rallypay.com email address, which is as follows:
“Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message. If you have any questions and wish to contact us, visit https://home.rallypay.com/contact/”.
This footer provides additional information, guidance, and resources to assist recipients with any questions or concerns they may have regarding the email content. We believe this enhancement will improve the overall user experience and streamline communication. These updates aim to enhance the functionality, security, and user experience of the RallyPay platform. We are committed to continuously improving our services and appreciate your feedback and support. If you have any questions or encounter any issues, please reach out to our support team at support@rallypay.com.
Best regards,
Derek Belfield
Chief Operating Officer, RallyPay
