Secure Call
RallyPay and SecureCall can help ease your PCI burden
RallyPay and SecureCall can replace the standard credit card entry fields within an Order Management or CRM system, instead allowing the customer to enter this sensitive data themselves using their phone keypad (DTMF) or through a proprietary SMS interface. Either way, the data is collected and processed without credit card data traversing the call center infrastructure or being heard or seen by call center employees.
Payment is processed in real time, while reducing or possibly eliminating PCI scope and providing a better customer interaction. This instills confidence in your organization and protects customer data.
RallyPay + SecureCall also provides these benefits
- Decreases the risk of credit card fraud, because call center employees never hear or see this data
- Provides additional compelling evidence, since customers enter the data
- Reduces friendly fraud
- Delivers comprehensive data protection for HIPAA, PII, PI
- Can be used for medical details, banking information, and tax information
- No call transfers, no IVR, and no extra hardware
RallyPay + SecureCall Features
RallyPay’s unique payment tools are designed to enable fundraisers, direct marketers, and companies to increase donation/sales conversion, upsells, and data retention.
RallyPay is the first truly omni-channel payments platformfocusing on data and conversion. Most importantly, we’re free to try – and we never make a penny unless you do!
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SecureCall Works
